Returns & Exchanges
At TAL Hydration, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. If your purchase doesn't perfectly suit your lifestyle, we are here to help make the return or exchange process seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
- 2.Prepare the Package
Securely pack your unused TAL gear in its original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.
- 3.Label and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund to the original payment method within 5-7 business days.